Jostled by customers rushing to get back to their work grind, an elderly couple waited patiently in line-- watching timidly, analyzing the order and pick-up process. In the fray of Panera’s lunchtime crowd, I overheard Betty…
Read MoreJostled by customers rushing to get back to their work grind, an elderly couple waited patiently in line-- watching timidly, analyzing the order and pick-up process. In the fray of Panera’s lunchtime crowd, I overheard Betty…
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